購物須知 | Shopping Guide

購物流程 | How to Shop

1. 選擇您想購買的商品
    點選 "Add to Cart" 將商品加入您的購物車中
2. 前往 "Checkout" 結帳頁面
3. "Checkout" 結帳
    輸入您的相關資訊與寄送地址, 選擇付款方式並依照畫面指示操作
4. 收到訂單確認信件
    稍後您會收到訂單確認信件. 請您確認信件中的購買內容是否正確
5. 完成付款
6. 3 ~ 7天內,收到您所訂購的商品
1. Select the item you wish to purchase.
    Click [Add to Cart] to put the item into your shopping cart.
2. Go to Checkout.
3. Checkout
    Enter your information and shipping address, and select a payment option following the instructions.
4. Receive an order receipt email.
    You will receive a confirmation email. Please be sure to check the details of your order.
5. Payment Completed
6. In 3 ~ 7 days, receive the items you ordered.

關於運送 | Shipping Methods and Costs

宅配 (限台灣本島) : Flat rate: NT$80.00

Free shipping if total purchase value exceeds NT$3,000.00.

1. 消費金額低於NT$3,000, 需酌收宅配費用NT$80.
2. 購物滿NT$3,000 可享台灣本島(非偏遠地區)免費宅配服務1次
3. 如需配送台灣外島, 請另外提出詢問. (不適用本島宅配報價)
4. 如需指定日期到貨, 請於購物車之備註欄備註.
5. 如重量及大小不在黑貓服務範圍內, 則運費不適用以上條件, 需另外報價. 若購物滿NT$3,000者, 可折抵運費N$80.
6. 若為特殊活動之商品則不適用滿$3,000的運送優惠服務. 詳細優惠內容以特殊活動之敘述為準.

台灣便利商店純取貨(需先付款) : Flat rate: NT$65.00

Free shipping if total purchase value exceeds NT$3,000.00.

超商純取貨運費:NT$ 65 (消費滿NT$3000以上可享免運一次)
請於購物車之備註欄提供以下訊息(必要) :
(A) 選擇超商 : (7-11 或 全家)
(B) 取貨店別名稱 :
(C) 取貨店別代碼 :
(D) 取貨店址 :
(E) 收件人中文全名 :
(F) 收件人手機號碼 :
*我們將評估您購物之包裝材積是否適用超商取件, 並會於2個工作天內回覆是否需變更為宅配配送*
*選擇超商取件仍須先將貨款付清,此服務為純取貨,並非超商取貨時付款*
*如需超商取貨付款服務,請另外提出詢問*
*若為特殊活動之商品則不適用滿$3,000的運送優惠服務. 詳細優惠內容以特殊活動之敘述為準.

Advise Later (We shall inform you of the shipping fee later.)

If you can't decide wished shipping method, please choose "Advise Later".
We will arrange the best method for you after order received.
如果您無法決定希望採用哪一種運送方式, 請選擇"Advise Later"
我們將於收到訂單後, 幫您規劃最佳運送方案, 並提供運費報價供您確認.

Payment

Bank Transfer

選擇銀行轉帳付款,銀行帳號將會在稍後的訂單確認信件中提供。
The Bank account information will be provided later in the order confirmation email.
For foreign purchaser please pay in full amount. All transaction fees shall be paid by purchaser.

信用卡付款(傳真刷卡) | Credit Card Authorization Form

選擇本付款方式的顧客,總金額將為 (商品金額 + 運費) * 1.05%,付款通知/傳真刷卡確認單將會在運費確認後發出。
If paid by this method, the 5% transaction fee will be noticed in the payment confirmation email after the shipping cost is confirmed.

會員積點計畫 | Reward Point Program

1. 會員購物滿 TWD 3,000元可獲得 1 點
2. 每 1 點可抵消費金額 TWD 15元
3. 有效點數可於下次購物時使用
4. 點數有效期為 3 個月, 期間內獲得新點數始能延長點數有效期
5. 點數不能轉讓予他人
6. 如有任何爭議, F&F Collection 保留最終決定權
1. 1 point for every TWD 3,000 purchase
2. Each point can redeem for TWD 15 discount
3. The valid points can be used on next order
4. The valid period for points is 3 months, the period can be extended for another 3 months if new points are acquired
5. The points cannot be transferred to others
6. In case of disputes, F&F Collection reserves the right to make the final decision

開立發票

本賣場標價皆為未稅價格, 如須開立發票則須外加 5% 稅金!
1. 三聯式發票 (公司行號) : 需提供公司抬頭及統一編號
2. 二聯式發票 (個人)

<如有需求, 請於下單時備註>

賣場標籤說明 | Icons

活動商品 | New
推薦商品 | Recommends
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